Yale-NUS College Library COVID-19 Updates

FAQs

Circulation Matters

1. Is the library re-open?

The Library is open Monday to Friday from 10am-4pm, offering limited services to faculty and staff on an appointment basis only. The services will consist solely of borrowing and returning of print library materials.

The Library is currently closed to students as part of our efforts to ensure safe distancing in our Library spaces. We hope to reopen to the broader community soon.

2. Can I borrow physical items?

Faculty and staff are asked to email the Library to request for items at least one working day in advance. This will allow library staff to retrieve the items ahead of your visit and have them ready for prompt borrowing.

Our physical collection is currently not available to students.

All electronic resources, including electronic research databases, e-books and e-journals remain available for your use. Please use the Proxy Bookmarklet to access them.

3. How do I return library items?

The Library requires that you return all Library materials if you are:

  • A graduating Senior and/or
  • Will be leaving Singapore

If you do not fall under the categories above, you may wish to hold on to your Library materials. Fines will not accrue during this period.

For staff and members of faculty:

The Library is open Monday to Friday from 10am-4pm. Walk-ins are allowed for the returning of Library materials.

For students staying on campus:

You can return all Library items at the three Residential College Offices’ Conference Rooms during their official opening hours (Monday to Friday, 10am-12pm) from 2 June to 19 July 2020.

Other returning services, including book drops around the NUS Campus, are not available at present.

4. How do I renew Library materials?

You can renew Library materials by accessing your Library account online. Our usual auto-renewal policy applies for eligible items for faculty and staff.

Fines will not accrue during this period. If you encounter any problems, please email the Library at library@yale-nus.edu.sg.

5. How do I pay my library fines?

Students, Faculty and Staff can pay library fines online via Credit Card / eDebit (Internet Banking). Please click here for further information.

6. Is Inter-Library Loan/Document Delivery (ILLiad) Service still available?

Our Inter-Library Loan service (ILLiad) is not available as most overseas libraries have closed access to their physical collection. Document Delivery Service (DDS) is still available but is very limited during this period. For material that is available, an extended wait time is expected.

Please email us at library@yale-nus.edu.sg if you have any queries.

7. Can I still request items from NUS Libraries?

The Intra-library loan service is available for faculty and staff. Requests can be made using this application form.

8. Will the library offer workshops/orientations/trainings next semester?

The library plans to continue to offer these via online platforms such as MS Teams / Zoom.

9. Will reference services still be available?

Yes. Please contact the subject librarians or the GIS specialist individually, or send your queries to library@yale-nus.edu.sg. Research consultation services as well as information literacy sessions are available via Zoom.

10. Will Reserve Books/Reading (RBR) and E-reserves materials be accessible?

E-reserves will be available, and RBR books are available for loan to staff and faculty only.

 

Events and Exhibitions

All Library events and workshops have been cancelled until further notice.

 

COVID-19 Resource List

The Library has put together a list of resources to help you navigate the digital work space during this pandemic, including Library resources that you already have access to.

 

 

This post was last updated on 26 May 2020.