Yale-NUS College Library COVID-19 Updates

FAQs

 

Library Space & Access

1. Is the library open?

Our opening hours are as follows:

10 Aug – 06 Dec 2020*
Monday – Friday: 8.30am-10pm
Sat & Sun: 10am-6pm
Public Holidays: OPEN

We are open to staff, faculty and students of Yale-NUS College.

The Library is currently closed to the NUS community and members of the public, in line with the College’s guidelines.

2. Are study spaces open to the community?

All Library study areas are open to staff, faculty and students of Yale-NUS College during our opening hours:

  • Level 1 and Level 2 study areas
  • Group Study Rooms 1-7*

*Due to the COVID-19 safe distancing requirements, the iMacs from the Computer Lab has been deployed in group study room 6 & 7 temporarily. The rooms will be open for booking once the new location is finalized and the necessary works completed.

  • 24-hour study area
  • Computer Lab (24-hour access)

Seats have been spaced out 1-metre apart, according to the government’s safe distancing guidelines. We seek users’ cooperation to observe good personal hygiene and adhere to safe distancing measures. Users are discouraged from consuming food and drinks in the Library (except plain water) and must wear a mask within Library premises at all times.

 

Borrowing & Returning

1. Can I borrow physical items?

Our collections are available for browsing and borrowing to staff, faculty and students of Yale-NUS College.

All electronic resources, including electronic research databases, e-books and e-journals remain available for your use. Please use the Proxy Bookmarklet to access them.

2. How do I return library items?

Staff, faculty and students of Yale-NUS College can return items physically at the College Library.

Non-Yale-NUS College persons can drop of Yale-NUS College Library materials at the book drops around the NUS Campus.

3. How do I renew Library materials?

You can renew Library materials by accessing your Library account online. Our usual auto-renewal policy applies for eligible items for faculty and staff.

Fines will not accrue during this period. If you encounter any problems, please email the Library at library@yale-nus.edu.sg.

4. How do I pay my library fines?

Students, Faculty and Staff can pay library fines online via Credit Card / eDebit (Internet Banking). Please click here for further information.

5. Is Inter-Library Loan/Document Delivery (ILLiad) Service still available?

Our Inter-Library Loan service (ILLiad) is not available as most overseas libraries have closed access to their physical collection. Document Delivery Service (DDS) is still available but is very limited during this period. For material that is available, an extended wait time is expected.

Please email us at library@yale-nus.edu.sg if you have any queries.

6. Can I still request items from NUS Libraries?

Please use this e-form to request for materials from NUS Libraries through intra-library loan. In addition to staff and faculty, this service will now be available to students.

This is a special arrangement to support student learning during the COVID-19 period, and allows us to maintain student access to print materials despite the zoning restrictions that prevent our students from visiting other NUS branch libraries.

Due to the reduced library manpower in accordance with the University’s safety measure guidelines, your request may be fulfilled in 3-5 working days.

7. Will Reserve Books/Reading (RBR) and E-reserves materials be accessible?

E-reserves will be available, and RBR books are available for loan to staff, faculty and students of Yale-NUS College.

 

Reference & Research Support

1. Will the library offer workshops/orientations/trainings next semester?

The library plans to continue to offer these via online platforms such as MS Teams / Zoom.

2. Will reference services still be available?

Yes. Please contact the subject librarians or the GIS specialist individually, or send your queries to library@yale-nus.edu.sg. Research consultation services as well as information literacy sessions are available via Zoom.

 

Events & Exhibitions

All Library events and workshops on-site have been cancelled until further notice.

 

COVID-19 Resource List

The Library has put together a list of resources to help you navigate the digital work space during this pandemic, including Library resources that you already have access to.

 

 

This post was last updated on 11 Aug 2020.