Yale-NUS College Library COVID-19 Updates

FAQs

Library Space

1. Is the library open?

The Library is open Monday to Friday from 8.30am-6pm, excluding Public Holidays. We are open to Yale-NUS College staff, faculty, and students approved for summer housing and on-campus employment. Appointments are no longer needed to visit the Library.

The Library is currently closed to students living off campus and members of the public as part of our efforts to ensure safe distancing in our Library spaces.

2. Are study spaces open to the community?

All Library study areas are open to Yale-NUS staff, faculty and authorised students during our opening hours:

  • Level 1 and Level 2 study areas
  • Group Study Rooms 1-7
  • 24-hour study area (available 24-hours from 14 July 2020 onwards)
  • Computer Lab (available 24-hours from 14 July 2020 onwards)

Seats have been spaced out 1-metre apart, according to the government’s safe distancing guidelines. We seek users’ cooperation to observe good personal hygiene and adhere to safe distancing measures. Users are discouraged from consuming food and drinks in the Library (except capped or lidded beverages) and must wear a mask within Library premises at all times.

Circulation Matters

1. Can I borrow physical items?

Our collections are available for browsing and borrowing to Yale-NUS staff, faculty and students authorised to be on campus.

All electronic resources, including electronic research databases, e-books and e-journals remain available for your use. Please use the Proxy Bookmarklet to access them.

2. How do I return library items?

Staff, faculty and students authorised to be on campus can return items to the College Library.

The Library requires that you return all Library materials if you are:

  • A graduating Senior and/or
  • Will be leaving Singapore

If you do not fall under the categories above, you may wish to hold on to your Library materials. Fines will not accrue during this period.

Other returning services, including book drops around the NUS Campus, are not available at present. However, for urgent returns by graduating students and persons leaving Singapore, please contact the Library at library@yale-nus.edu.sg.

3. How do I renew Library materials?

You can renew Library materials by accessing your Library account online. Our usual auto-renewal policy applies for eligible items for faculty and staff.

Fines will not accrue during this period. If you encounter any problems, please email the Library at library@yale-nus.edu.sg.

4. How do I pay my library fines?

Students, Faculty and Staff can pay library fines online via Credit Card / eDebit (Internet Banking). Please click here for further information.

5. Is Inter-Library Loan/Document Delivery (ILLiad) Service still available?

Our Inter-Library Loan service (ILLiad) is not available as most overseas libraries have closed access to their physical collection. Document Delivery Service (DDS) is still available but is very limited during this period. For material that is available, an extended wait time is expected.

Please email us at library@yale-nus.edu.sg if you have any queries.

6. Can I still request items from NUS Libraries?

The Intra-library loan service is available for faculty and staff. Requests can be made using this application form.

7. Will Reserve Books/Reading (RBR) and E-reserves materials be accessible?

E-reserves will be available, and RBR books are available for loan to approved visitors of the Library.

 

Reference and Research Support

1. Will the library offer workshops/orientations/trainings next semester?

The library plans to continue to offer these via online platforms such as MS Teams / Zoom.

2. Will reference services still be available?

Yes. Please contact the subject librarians or the GIS specialist individually, or send your queries to library@yale-nus.edu.sg. Research consultation services as well as information literacy sessions are available via Zoom.

 

Events and Exhibitions

All Library events and workshops on-site have been cancelled until further notice.

 

COVID-19 Resource List

The Library has put together a list of resources to help you navigate the digital work space during this pandemic, including Library resources that you already have access to.

 

 

This post was last updated on 9 July 2020.