Yale-NUS College Library COVID-19 Updates

FAQs

 

Library Space & Access

1. Is the library open?

Our opening hours are as follows:

11 Jan 2021 – 09 May 2021*
Mon – Fri: 8.30am-10pm
Sat & Sun: 10am-6pm
View our Public Holiday opening hours here

We are open to staff, faculty and students of Yale-NUS College and the NUS community. Access to the library is solely for Yale-NUS College members after 6pm (Mon – Fri). Members of the NUS Community should enter the Library using our Level 1 entrance (below Café Agora), and must register themselves at the service desk for contact tracing purposes.

The Library remains closed to members of the public in line with the College’s guidelines.

2. Are study spaces open to the community?

The following study areas are open to staff, faculty and students of Yale-NUS College and the NUS community during our opening hours:

  • Level 1 and Level 2 study areas

These areas are designated for the Yale-NUS community only:

  • Group Study Rooms 1-7*
  • 24-hour study area
  • Computer Lab (24-hour access)

Seats have been spaced out 1-metre apart, according to the government’s safe distancing guidelines. We seek users’ cooperation to observe good personal hygiene and adhere to safe distancing measures. Users are discouraged from consuming food and drinks in the Library (except plain water) and must wear a mask within Library premises at all times.

*Due to the COVID-19 safe distancing requirements, iMacs from the Computer Lab have been deployed in group study rooms 6 & 7 temporarily. The rooms will be open for booking once the new location is finalized and the necessary works completed.

3. Can NUS external members and alumni access the Library?

As our Library remains closed to members of the public, external members and alumni will not be able to access and use our Library. However, external members and alumni with a valid NUS Library membership can request to borrow physical materials by making a request using this e-form. Materials from our Library will be sent to Central Library for pick up.

 

Borrowing & Returning

1. Can I borrow physical items?

Our collections are available for browsing and borrowing to staff, faculty and students of Yale-NUS College and the NUS community.

All electronic resources, including electronic research databases, e-books and e-journals remain available for your use. Please use the Proxy Bookmarklet to access them.

2. How do I return library items?

Library materials can be returned physically at the College Library, all NUS Libraries branches, and at the book drops around the NUS Campus.

3. How do I renew Library materials?

You can renew Library materials by accessing your Library account online. Our usual auto-renewal policy applies for eligible items for faculty and staff.

4. How do I pay my library fines?

Students, Faculty and Staff can pay library fines online via Credit Card / eDebit (Internet Banking). Please click here for further information.

5. Is Inter-Library Loan/Document Delivery (ILLiad) Service still available?

Our Inter-Library Loan service (ILLiad) and Document Deliver Service (DDS) is still limited as most overseas libraries have reduced access to their physical collection. For material that is available, an extended wait time is expected.

Please email us at library@yale-nus.edu.sg if you have any queries.

6. Can I still request items from NUS Libraries?

The Intra-library loan service is available to staff, faculty and graduate students. Please use this form to request for materials from NUS Libraries through intra-library loan.

As NUS’ zone restrictions have been lifted from 6 December 2020, this service is no longer available to undergraduate students.

7. Will Reserve Books/Reading (RBR) and E-reserves materials be accessible?

E-reserves will be available, and RBR books are available for loan to staff, faculty and students of Yale-NUS College.

 

Reference & Research Support

1. Will reference services still be available?

Yes. Please contact the subject librarians or the GIS specialist individually, or send your queries to library@yale-nus.edu.sg.

 

COVID-19 Resource List

The Library has put together a list of resources to help you navigate the digital work space during this pandemic, including Library resources that you already have access to.

 

 

This post was last updated on 23 Dec 2020.