FAQs on E-Reserve

1) How do I access my E-Reserve?

Your NUSNET ID and password will give you access to Canvas for the modules that you are enrolled in. The E-Reserve page will be found in your Canvas module site.

2) Who has access to the E-Reserve?

Only students and members of Faculty enrolled into the specific module have access to the readings.

3) How soon should I submit my E-Reserve list?

In general, lists are processed in the order received. We encourage faculty to submit your readings at least 10 -12 weeks before the start of the term. Requests received less than 2 weeks prior to the new term will result in delays of E-Reserves readings 

4) How soon will it take before my list is ready?

Preparation of reading materials will take 8 to 10 weeks.  

 If there are insufficient details or hard to obtain materials, it will take a longer time. Processing time can vary depending on availability of item — whether we need to recall or purchase them etc.

5) Can I place recommended readings into E-Reserves on my own? Or even change readings on my own during the course?

Yes, you can. Please refer to our training guides:

If you are not comfortable setting up the E-Reserves by yourself, or don’t have the time, you may email the changes or readings to library@yale-nus.edu.sg. In order to expedite, where possible, please provide complete citations and/or a good quality photocopy or .pdf of the materials. 



6) Why am I required to fill in so many details for one reading?

The required fields allow the E-Reserves system to capture full citations and the necessary information required for copyright declarations. All scanned materials uploaded onto E-Reserves will be submitted by Yale-NUS Library for copyright disclosure and audit 

Refer to our guidelines on Copyright here. 

7) How do I know if I am complying with Copyright Law?

Each member of faculty is responsible for ensuring that their course materials comply with the Copyright Act. 


Step 1- Restricted access 

Electronic materials placed online must have access restricted to authorised users. Our learning management system, Canvas, is able to limit access specifically to students enrolled in particular modules. 


Step 2- Post copyright notice 

For all .pdf documents reproduced from print, a digital stamp will be placed on the title page. This stamp is an acknowledgement that the material complies with the Copyright Act. The Library will append the stamp when all copyright conditions are met. 

 *Information distilled from IPOS and for general information only.  


Step 3- Declare your readings 

Record keeping requirements are imposed on educational institutions and need to be adhered to. By filling in the required fields in E-Reserves, you are providing necessary information in compliance with the Copyright Act 

When accessing a scanned material, a copyright notice will appear to inform about the need to adhere to copyright regulations.   

8) What materials will not be placed in the E-Reserve?

Materials from the following publishers are prohibited unless directly licensed from them: 

  • Harvard Business Cases (HBR) 
  • Richard Ivey cases, 
  • Stanford cases 

 Materials obtained from ILLIAD (Inter-Library Loan Document Delivery Service).  

9) Can I make digital copies of copyrighted materials available in E-Reserves myself?

Yes, you can. However, all copyrighted materials will be reviewed by the Library to prevent any accidental breach of the Copyright Act

10) What if my resources are not in any of the NUS or Yale-NUS Libraries?

The Library can locate, purchase, or acquire resources that are not available. Please use this form to submit your purchase requests.  

*For journal articles which NUS Libraries does not subscribe to, course instructors may approach our subject librarians to discuss.  

11) How long will the readings remain in E-Reserves?

The E-reserves readings in Canvas will be available for one semester for the students and faculty to access. However, all readings submitted to E-Reserves will be archived in the system and can be re-purposed by faculty for upcoming semesters.  

Refer to our training guides on Rollover of E-Reserves readings.

12) Why can’t I add the same reading into multiple weeks during the semester?

The E-Reserves system does not allow repeated reading resources in order to ensure copyright is adhered too and will present an error as shown below. 

For ebooks/ejournals with the necessary multi-use license you may:  

  • use the same links/files several times, however the reading titles must differ  
  • indicate the required reading chapters/articles under “Notes to students”. 

13) What should I do if I want to add a new reading but it seems like an existing reading is available?

You can use the existing reading if the file/links are correct. 

14) How can I view the status of my E-Reserve list?

Go into Canvas, search for your course code or course name and click the E-Reserves page to view. The status of the readings may be presented as below in E-Reserves. 

  • Submitted – Readings are awaiting review by the Library
  • Active – Readings are approved and available for students for the semester  
  • Rejected – Readings are rejected by the Library  
  • Expired – Readings are no longer available for the duration requested 

Refer to our training guides on “How to Add and Remove a Single Reading for more information on the status of E-Reserves readings. 

15) Why are files uploaded not automatically approved?

Library will need to review all uploaded materials to ensure that there is compliance with regards to the Copyright Act. 

16) Why did I receive a “Rejection of Reading Request” email?

You may have breached the Copyright Act, provided unclear scans, scanned copies not owned by NUS Libraries etc (refer to E-Reserves Copyright Considerations)The reason for rejection will be indicated in the email by the Library. 

Refer to our training guides on “How to Add and Remove a Single Reading for more information on Rejection of Reading Request 

**Library reserves the right to reject or re-scan documents that have breached the Copyright Act and/or are of low quality.  

17) How do I know if students can view my readings?

You can click on “Preview” in E-Reserves to see how the readings will be presented to students.  

18) Will you contact me when my list is ready?

We endeavour to proactively update you on your E-Reserves status. You may also directly check by logging into Canvas to view your E-Reserves page.  


19) Can I submit just the first six weeks of readings and submit the rest at a later period?

Yes, you may. However, please submit the rest of your readings as soon as it is ready.

20) I can’t open an electronic file. What can I do?

Please check the following: 

  • If the reading is there but without a pdf, your instructor might have requested for it to be placed as a physical copy (RBR) in the Library 
  • It takes 5 to 7 working days to process readings for your E-reserves. Try checking the course listings a little later or contact us for the status. 
  • You may need to have Adobe Acrobat Reader installed on your laptop to view .pdf files. 
  • If you continue to have problems, please email Yale-NUS Library(library@yale-nus.edu.sg) for assistance. 

21) Why are there “notes” for some readings in E-Reserves?

The notes function allows faculty to inform students on the location of certain resources and/or can convey any other instructions/information to students. 

22) I have additional questions/concerns. Whom should I contact?

You may contact library@yale-nus.edu.sg